Privacy Policy

This Privacy Policy describes how our website collects, uses, stores, protects, and discloses the personal information of all users and customers who browse, access, and place orders on our platform. This policy applies to all services, pages, transactions, and user interactions on our official website. Our top priority is to protect user privacy, personal data security, and online shopping rights and interests. We strictly abide by applicable network security laws, consumer protection regulations, and global cross-border data privacy standards, including the privacy compliance requirements applicable to users located in the United States. By visiting our website, registering an account, browsing products, and completing purchases, you fully acknowledge and agree to the data collection and usage rules stated in this Privacy Policy.

1. Information We Collect

We only collect necessary and legitimate user information that is required to complete order processing, provide after-sales services, optimize website experience, and deliver standardized customer support. We will never actively collect sensitive private information without user authorization, nor will we collect redundant and irrelevant user data. The user information we collect is mainly divided into the following categories.
1.1 Personal Identification & Order Information
When users place orders, submit purchase requests, or apply for after-sales services on our website, we will collect basic information required for transaction and logistics delivery, including but not limited to user name, email address, contact information, shipping address, billing address, and order related records. Such information is mainly used to complete product delivery, order confirmation, after-sales return and refund processing, and customer service docking, ensuring that every transaction can be completed accurately and efficiently.
1.2 Payment & Transaction Information
We will record basic transaction information generated during user payment and order settlement, including order amount, settlement currency, payment time, and payment order status. We do not directly collect, store, or obtain users’ complete credit card information, payment account passwords, and sensitive payment data. All payment behaviors are completed through secure third-party official payment channels, and all sensitive payment information is protected by the third-party payment encryption system. We only obtain transaction feedback results to confirm order payment status and follow-up service processing.
1.3 Website Access & Technical Information
In order to optimize website operation, improve browsing experience, analyze user access habits, and maintain website security and stability, we will automatically collect technical data generated during user access, including browser type, access device model, network environment, website browsing path, page residence time, click behavior, IP address, and basic access log information. Such information is anonymous in most scenarios, will not be associated with users’ personal real identity, and is only used for website data statistics, fault maintenance, experience optimization and risk prevention.
1.4 User Consultation & Feedback Information
When users submit consultation, feedback, service applications and message requests through the Contact Us page or other official channels, we will collect the content of user messages and the contact information actively submitted by users, so that our customer service team can accurately respond to user demands, solve product consultation, order problems, after-sales disputes and other related issues, and provide targeted service support.

2. How We Use Your Information

All user information we collect will only be used within the scope of legitimate business and service purposes, and we will never use user information for unauthorized commercial promotion, illegal sharing, or improper profit-making behaviors. The specific usage scope of user information is as follows.
First, we use user order information and shipping information to complete order sorting, warehouse delivery, cross-border logistics transportation, customs clearance processing and product delivery services, ensuring that purchased products can be accurately delivered to users’ designated addresses. At the same time, we will use order data to complete after-sales service processing including return review, refund verification and order status tracking, so as to fully protect users’ shopping rights and interests.
Second, user contact information will be used for official service notification, including order payment confirmation, shipment reminder, logistics update, after-sales progress feedback, policy update notification and other necessary service reminders. We will not send irrelevant spam messages, frequent marketing disturbances or illegal advertising push content to users without authorization.
Third, website access data and user behavior data will be used for website operation analysis, product preference statistics, page experience optimization, and user demand research. Through data analysis, we can continuously optimize product display logic, adjust website browsing experience, improve service processes, and create a more in line with user habits of the shopping environment, so that users can more conveniently browse products and complete transactions.
Fourth, we use user information to maintain website security and transaction risk prevention, identify abnormal access behaviors, prevent fraudulent transactions, malicious orders, network attacks and other risky behaviors, protect the normal operation of the platform, and ensure the safety of user accounts, transactions and data.
Finally, user consultation and feedback information will be used for targeted customer service response, problem solving, service optimization and product improvement, to continuously improve our product quality and customer service level, and optimize user overall shopping experience.

3. Information Storage & Security Protection

We have established a complete data security management system and technical protection mechanism to ensure that all user personal information and transaction data are stored safely, completely and confidentially. All user data is stored through encrypted and secure professional server system, with strict access authority control, data encryption transmission, and background monitoring mechanism, to prevent unauthorized access, disclosure, tampering, loss and misuse of user data.
We strictly control the internal access authority of user information. Only authorized operation, customer service and technical management personnel can access user data within the scope of work, and all data access behaviors have real-time logs and traceable records. All internal employees have signed confidentiality agreements, and any unauthorized disclosure, dissemination or use of user information will be held accountable in accordance with relevant regulations.
User data storage follows the principle of minimum necessity. We only retain user information within the time required for service completion and legal compliance. After the order is completely closed and the service guarantee cycle ends, we will regularly clean up and encrypt backup user data, and permanently delete invalid redundant data to avoid long-term idle storage of user information. For anonymous statistical data generated by website operation, we will retain it appropriately for long-term operation optimization and market analysis.

4. Information Sharing & Disclosure Rules

We solemnly promise that we will never sell, rent, trade or illegally share users’ personal private information and transaction data to any third-party commercial institutions or individuals without users’ explicit authorization. User information sharing only occurs in the following legitimate and necessary scenarios, and all shared third parties will strictly abide by privacy protection obligations.
In order to complete cross-border logistics and distribution services, we will authorize logistics and transportation service providers to obtain necessary shipping information, including user shipping address and contact information, only for the purpose of product transportation, delivery and logistics inquiry. All logistics service providers have signed data confidentiality agreements with us, and are prohibited from using user information for other irrelevant purposes.
In order to complete secure payment settlement, we will transmit necessary order transaction information to formal third-party payment institutions, to complete payment verification, fund settlement and transaction reconciliation. All payment institutions comply with international data security and privacy protection standards, and will protect user payment data security in accordance with strict confidentiality specifications.
When required by legal provisions, judicial institutions and regulatory authorities, we will truthfully submit user information in accordance with legal procedures, to cooperate with legal investigation, dispute handling and regulatory supervision work. We will fully abide by legal compliance requirements and ensure that information disclosure behaviors are legal, standardized and traceable.

5. Cookie & Tracking Technology Application

Our website uses standard Cookie and similar tracking technologies to optimize user browsing experience, identify user access status, record browsing preferences, and realize fast page loading and personalized display. Cookies are small text files stored in the user’s local browser, which can effectively record user’s access habits, favorite product types and website operation preferences, helping users reduce repeated operation steps and improve browsing fluency.
We will not obtain users’ local private files, personal privacy data and sensitive information through Cookies. Users can independently manage and close the Cookie function through browser setting options. Closing Cookies will not affect users’ basic browsing and shopping functions on the website, but may reduce the personalized optimization experience of the page. We recommend that users retain normal Cookie access to obtain a more smooth and convenient shopping experience.

6. User Rights & Personal Data Control

All users have independent and legitimate rights to their personal information, including the right to inquire, view, correct, update and delete personal data, and the right to withdraw authorization. Users can check their personal order information, transaction records and reserved personal information at any time during the valid service period.
If users find that their personal information is wrong, outdated or needs to be modified, they can contact us through the Contact Us page to apply for information correction and update. If users need to clear personal historical data and cancel information authorization, they can also submit applications through official channels, and we will complete data processing in a timely manner within the scope of legal compliance.
For users in the United States and other regions with independent privacy protection laws, we fully respect and protect your legal rights stipulated in local privacy regulations, including the right to opt out of non-essential data collection and the right to restrict data usage.

7. Minor Privacy Protection

Our website and products are oriented to adult consumers. We do not intentionally collect personal information of minors under the age of 18. If you are a minor, please do not browse the website and submit any personal information without the guidance and consent of your guardians. If we accidentally collect minor information due to abnormal access, we will immediately take measures to delete and clear the relevant data after discovering the situation, and protect the privacy and data security of minors in accordance with strict standards.

8. Third-Party Website Links

Our website may contain links to third-party independent websites, including payment channels, logistics inquiry platforms and social display pages. These third-party platforms have independent privacy policies and service systems, and their data collection and privacy protection behaviors are not within the scope of management and supervision of this website. We are not responsible for the privacy protection rules and information security of third-party platforms. Users need to carefully check the privacy policy of the third-party website when accessing external links, and bear the corresponding browsing risks independently.

9. Policy Update & Notification Mechanism

We reserve the right to update, adjust and optimize this Privacy Policy in accordance with business development needs, platform service upgrades and changes in legal compliance requirements. When the policy content is adjusted, we will publish the latest version on the official website page in a timely manner, and the updated policy will take effect immediately after publication.
Users’ continued browsing, access and shopping behavior on the website after the policy update is deemed to be automatic recognition and acceptance of the latest Privacy Policy content. We recommend that users regularly check this page to understand the latest privacy protection rules, so as to ensure that your rights and interests are fully protected.

10. Contact Information

If you have any questions, doubts, suggestions or rights protection applications regarding this Privacy Policy, personal information protection and data usage, please contact us through the Contact Us page on our official website. Our professional team will respond to your feedback and inquiries in a timely manner, and properly handle all user demands related to privacy protection.